The blue screen of deathPosted: October 2, 2013
Drawing this cartoon reminded me of an IT help desk story that happened to me many years ago now. The company had closed its local IT help desk and established an offshore IT help call centre in an Asian country. There were teething problems, as to be expected with all changes. Initially, they were particularly slow to respond and you could easily wait 48hrs for a ticket to be opened. But one day, my computer played up and I kept getting the blue screen of death. So, as was protocol, I logged an email ticket saying I had the blue screen of death. Well, was that the quickest response I ever got from them. Within a minute of logging the ticket I got a rather nervously worded email back asking if someone had died.
Oh, and if you missed my last cartoon, here it is, as it might make this one a little bit clearer.